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Privacy Statement  
Please make sure you have read our System User Agreement located at http://www.innersell.com/termsconditions.aspx.  Capitalized terms used herein shall have the meanings ascribed thereto in the System User Agreement unless otherwise noted.

OUR PRIVACY COMMITMENT TO YOU

InnerSell understands and respects your concern for privacy and the security of your personal information. At InnerSell, we are committed to providing you with a secure and confidential experience. InnerSell will not sell, lease or rent your personal information to a third party for any purpose.

WHO IS InnerSell?

InnerSell Inc. is incorporated in the State of Delaware.

WHEN DOES InnerSell COLLECT PERSONAL INFORMATION?

The personal information collected by InnerSell through the website is information submitted voluntarily by its Users. InnerSell collects your personal information such as name, address, city, phone number and e-mail address when you are joining, and asks you to maintain that information in a timely manner, to allow us to pay you or a registered charity on your behalf. Further information is requested to allow us to better understand and serve our customers. InnerSell will use the information to provide you with relevant content information.

This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.

  • Personal information is information that is associated with your name or personal identity. InnerSell uses personal information to identify, contact and pay you. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with InnerSell.
  • Non-personal information is data about usage and service operation that is not associated with a specific personal identity. InnerSell collects and analyzes non-personal information to evaluate how visitors use the InnerSell website.

Non-personal data we collect may include the pages visited on the InnerSell website, unique URLs visited the InnerSell site, browser type and IP address. Most non-personal data is collected via cookies or other analysis technologies. The InnerSell website use cookies, and other technologies for data analysis and personalization services.

From time to time, our website will request information from users via surveys or polls. Your participation in our surveys or polls is completely voluntary. Survey and poll information will be used for purposes of monitoring or improving the use and satisfaction of this website.

HOW WILL INNERSELL USE MY INFORMATION?

InnerSell will use the information collected to:

  • Allow you to become a InnerSell member.
  • Improve content and service information by observing the overall customer usage of the features and pages on the site.

InnerSell uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits and to personalize the InnerSell website. Occasionally we may also use your information to contact you for market research regarding InnerSell products or services. Sensitive personal information is collected only to facilitate our payment to you as defined in our System User Agreement located at System User Agreement .

Personal data given to InnerSell may be transferred across provincial, state and country borders for the purposes of data consolidation, storage and simplified customer information management.

Non-personal data is aggregated for reporting about InnerSell website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.

WHO HAS ACCESS TO PERSONAL INFORMATION COLLECTED BY INNERSELL?

InnerSell strictly controls access to your personal information, to employees who need this information in order to serve you or to the employees who analyze our performance in order to measure and improve InnerSell. Employees are kept up-to-date with regard to the privacy and security practices of InnerSell.

We may use reputable service providers to assist us with customer service or other key functions. We will only share information necessary for these service providers to perform their role in serving you and InnerSell. These third parties will be required to sign a confidentiality agreement that binds them to keep all customer information confidential.

If you gain access to InnerSell through another website or portal, any information you shared with that website or portal prior to visiting InnerSell is not controlled by InnerSell.

We may share general statistics about the performance of InnerSell with other reputable organizations. Your personal information cannot be identified from these statistics.

FRAUD PREVENTION

We reserve the right to cooperate with law enforcement and other officials in the investigation requiring personal or account information. We may also report to other organizations about improper or unlawful user activities on InnerSell and this reporting may include disclosure of personal information related to those individuals conducting improper or unlawful activities.

DOES INNERSELL USE COOKIES?

InnerSell uses "cookies" to make our service easier to use and to better understand user behaviour on the website and continually enhance the user experience with the InnerSell website. Your web browser temporarily stores a small piece of information called a cookie on your hard drive. InnerSell uses the cookie to recall information you gave us so you do not have to provide it when each time you visit InnerSell.

UPDATING INFORMATION

If you are an InnerSell member, you are responsible for updating your personal information through the Account Management section of the InnerSell website.

We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and username, before granting access to your data. Certain areas of InnerSell’s websites may limit access to specific individuals through the use of passwords and other personal identifiers.

YOUR CONSENT

By using InnerSell, you are consenting to the collection and use of personal information by us, for the purposes set out in this policy.

OUR SECURITY COMMITMENT

We are committed to protecting the security of your information. Your password, and personal information are always secure with us. When you send personal information, we use Secure Socket Layering (SSL) to encrypt your personal information. But if you would prefer to use the phone, just call (866) 744-7903, and one of our customer service associates will assist you in entering that information. Our service centre is open 8:00 a.m. to 5 p.m. Mountain Standard Time Monday to Friday. We are closed Saturdays, Sundays and all statutory holidays however, you may always leave us a message for us to contact you on the next business day.

Unfortunately no data transmission over the Internet can be guaranteed to be 100 per cent secure. Accordingly, while we strive to protect your personal information, we cannot warrant the security of the information you transmit to us, and you do so at your own risk. Once InnerSell receives your transmission, we make commercially reasonable efforts to ensure its security on our systems.

CHANGES TO THIS PRIVACY AND SECURITY POLICY

All changes will be posted on InnerSell’s website to inform visitors of our commitment to Privacy and Security.

If there are updates to the terms of InnerSell’s Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it.

QUESTIONS OR COMMENTS

Please direct any questions or comments regarding our Privacy and Security policy to a Customer Service Representative at customercare@innersell.com or call our toll-free line at (866) 744-7903. Our service centre is open 8:00 a.m. to 5 p.m. Mountain Standard Time Monday to Friday. We are closed Saturdays, Sundays and all statutory holidays however, you may always leave us a message for us to contact you on the next business day. Alternatively, you can send an inquiry to privacy@innersell.com or contact the InnerSell Privacy Office at the same number and hours of operation and ask to be transferred to the Privacy Officer.